Privacy Policy

Aurora Studios ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website (aurorastudios.com) and use our services. This policy applies to all users of our website and services, regardless of their location.
1. Data Collection Practices
1.1 Information You Provide to Us
We collect information that you directly provide to us. This includes:
- Contact Information: When you contact us through our website, email, or phone, we collect your name, email address, phone number, and any other information you provide in your message.
- Form Submissions: If you fill out forms on our website, such as contact forms or service request forms, we collect the information you enter, including your name, email address, company name, project details, and any other relevant information.
- Client Information: If you become a client of Aurora Studios, we collect information necessary to provide our services, such as your company name, contact information, project requirements, and billing details.
- Job Applications: If you apply for a job at Aurora Studios, we collect your resume, cover letter, and any other information you provide in your application.
1.2 Information We Collect Automatically
We also collect certain information automatically when you visit our website, including:
- Log Data: Our servers automatically record information when you access our website, including your IP address, browser type, operating system, referring URL, pages visited, and the dates and times of your visits.
- Cookies: We use cookies and similar tracking technologies to collect information about your browsing activity on our website. Cookies are small data files that are stored on your device. We use cookies to personalize your experience, analyze website traffic, and improve our services. You can control cookies through your browser settings. See our Cookies Policy for more information.
- Analytics Data: We use third-party analytics tools, such as Google Analytics, to collect information about your use of our website, including your demographics, interests, and behavior. This information helps us understand how users interact with our website and improve our services.
2. Data Usage
2.1 How We Use Your Information
We use the information we collect for various purposes, including:
- Providing Our Services: To provide you with the video production services you request, including project planning, filming, editing, and post-production.
- Communicating with You: To respond to your inquiries, provide customer support, and send you updates about our services.
- Marketing and Advertising: To send you promotional materials and information about our services that may be of interest to you. You can opt out of receiving marketing communications at any time by following the instructions in the communication.
- Improving Our Website: To analyze website traffic, identify trends, and improve the user experience on our website.
- Recruitment: To evaluate job applications and contact candidates for interviews.
- Legal Compliance: To comply with applicable laws and regulations, including responding to legal requests and preventing fraud.
2.2 Sharing Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: We may share your information with third-party service providers who help us operate our website, provide our services, or conduct our business, such as hosting providers, payment processors, and analytics providers. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
- Business Partners: We may share your information with business partners who offer complementary services or products that may be of interest to you.
- Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
3. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Encryption: We use encryption to protect sensitive information transmitted online.
- Firewalls: We use firewalls to protect our servers from unauthorized access.
- Access Controls: We restrict access to your personal information to authorized personnel who need it to perform their job duties.
- Regular Security Audits: We conduct regular security audits to identify and address vulnerabilities in our systems.
- Employee Training: We train our employees on data security best practices.
However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.
4. User Rights
You have certain rights regarding your personal information, including:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to correct any inaccurate or incomplete personal information we hold about you.
- Deletion: You have the right to request that we delete your personal information.
- Objection: You have the right to object to the processing of your personal information for certain purposes, such as marketing.
- Restriction: You have the right to restrict the processing of your personal information in certain circumstances.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
To exercise these rights, please contact us at [email protected] . We will respond to your request within a reasonable timeframe.
5. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Aurora Studios
Attn: Privacy Officer
555 California Street, Suite 100
San Francisco, CA 94104
Email:
[email protected]
Phone: (415) 555-0100
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our website and update the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about our data practices. Your continued use of our website and services after the posting of changes constitutes your acceptance of the revised Privacy Policy.
Last Updated: October 26, 2025