Frequently Asked Questions

Q: What types of video production services do you offer?

A: We offer a comprehensive range of video production services, including corporate videos, marketing and advertising videos, event coverage, post-production and editing, and audio production. We also specialize in creating accessible video content with closed captioning and audio descriptions.

Q: How do I get a quote for my video project?

A: The best way to get a quote is to fill out the contact form above with details about your project, including the type of video, the length, the scope, and any specific requirements you may have. We will review your request and provide you with a detailed quote within 24 business hours.

Q: What is your typical video production process?

A: Our typical video production process involves several key stages: pre-production planning (including scriptwriting and storyboarding), filming, editing, and post-production (including color correction, audio mixing, and visual effects). We work closely with our clients throughout the entire process to ensure their vision is realized.

Q: Do you offer on-location filming services?

A: Yes, we offer on-location filming services throughout the San Francisco Bay Area and beyond. We can bring our professional equipment and crew to your location to capture the footage you need.

Q: What are your payment terms?

A: Our payment terms typically involve an initial deposit to secure the project, with the remaining balance due upon completion and delivery of the final video. We accept various forms of payment, including credit cards, bank transfers, and checks.

Q: Are your videos accessible?

A: Absolutely. Aurora Studios is committed to creating accessible video content for all viewers. We ensure all our videos meet WCAG guidelines through careful captioning, audio descriptions, and transcriptions when necessary. More information about our commitment to accessibility can be found here.